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Cancellation

Right to cancellation

You may cancel your contract in writing within 14 days without giving reasons (eg by letter, fax or email) or before the end of the period by returning the merchandise directly. The period begins upon receipt of this statement in written form but not before delivery of the goods to the consignee (in case of repeated deliveries of similar goods, not before the first partial delivery) and also not before fulfillment of our reporting obligation pursuant to Article 246 § 2 in connection with paragraph 1, § 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.

To comply with the revocation period it is sufficient to send the revocation or the goods on time. The revocation must be sent to:

Patcasa S. L.
Elche Industrial Park, Archimedes 1-3   
03203 Elche
E-Mail: friends@panamajack.es

Consequences of cancellation

In case of an effective cancellation the mutually received services shall be returned and, if applicable, any benefits (eg interest charges) shall be returned. If you can not return the goods, only in part, or in a deteriorated condition, you must pay a compensation. For the deterioration and derived benefits, you must pay compensation only to the extent that the use or damage is due to use beyond checking the properties and performance of the goods. The "testing the properties and functioning" refers to the test and review of the merchandise in the same way it would be possible in a physical store. Transportable items are to be returned at our cost and risk. Non-transportable items will be collected. The reimbursement of payments must be fulfilled within 30 days. This period begins for you with the dispatch of the cancellation or the goods and for us with their reception.

End of the declaration to the right of cancellation.

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Shipping date

Pre-order size and we will ship it on the --/--/----.

 

STANDARD SHIPPING

2 to 3 working days delivery.

*On all deliveries the estimated time of arrival is from the time the order is placed, as long as it is made before 11.59 pm Monday through Friday. If made after the indicated times, the period shall run from the next business day.

FREE RETURNS 30 DAYS

 

Customer service

+34 96 568 36 35

Monday through Thursday: 8:30h to 18:00h

Friday: 8:30h to 14:30h

(GMT +1)